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DROP OFF- when you drop off your vehicle make sure
all your personal items are removed from the vehicle;
money, CD's, removable stereo equipment, etc. Van Eck
Auto Body is not responsible for lost, stolen, or damaged
personal items in your vehicle.
TEAR DOWN- once your vehicle enters our facility we
will start by dismantling the damaged area, and reassess
the damage. If there was hidden damage we will process
an add-order.
ADD ORDER- if after
tear down we realize more damage we will process an
add-order. An add-order is a request to the party paying
for the repair to compensate uS for the additional
time, parts, and materials necessary to complete the
repair
BODY REPAIR- once we are approved to complete the
repair we begin straightening the damaged parts that
are not going to be replaced. If a part of the body
is repairable, "and if it costs less money to
repair a part than to replace it we will use several
specialized techniques to bring the damaged areas back
to like new condition.
PARTS REPLACEMENT- if parts are not repairable, or
if It costs less to replace them than to repair them,
we will order new, salvaged, or after-market replacement
parts. We purchase parts according to standards of
the party that is paying for the repair. Depending
on mileage and the year your vehicle was manufactured,
your insurance company may require us to use salvaged
parts, However, we will not use parts that are below
our standards of quality, or that are not acceptable
to our customers,
PAINT PREP - after all the repairs
are made and all the parts have been received and inspected
we will prepare the vehicle to be painted. This includes
applying primer to the repaired areas, sanding down
the primer, sanding adjacent panels that are going
to be painted, masking the areas that are not going
to be painted, and finally de greasing all the surfaces
that are going to receive a fresh coat of paint
PAINT REFINISHING- once the vehicle has been prepped
for paint, one of our paint technicians will put several
fresh coats of paint and clear coal on the vehicle.
We use a polyurethane based paint manufactured by BASF,
which Is the most durable paint product on the market
After the paint and clear coats are applied we bake
the vehicle In our industrial sized spray booths to
allow the paint to cure properly.
BUFFING- after the paint has cured properly to the
vehicle we might need to do a compound buff, and a
glaze buff to give the painted areas a showroom shine
and color depth
DETAILNG - after all
the repair work has been completed we will clean up
the mess created from our repair process. We do a complete
wash of the inside and out of your vehicle, complementary
and free of charge.
DELIVERY - once
all our services are complete we will notify you. We
can arrange for your vehicle to be dropped off if necessary,
or have your vehicle waiting for you at our facility.
Make sure you are aware of what amount you are responsible
for. If you have received a check from an insurance company
we will either need a check from you for the entire amount
of the repair, or you can simply sign the check over
to us. |